ANZ - 2021 Annual Report

2007 ANZ Reconciliation Action Plan launched – Australian-first. 1982 ANZ launches Night and Day Bank (ATM). 1983 ANZ appoints Australia’s first female bank Director – Dame Leonie Kramer DBE. 1997 Asian language phone banking launched, a first among major Australian banks. 1973 Miss Enid O’Toole appointed at Rockhampton North branch as the first female ANZ branch accountant. 1970 In what was then the largest merger in Australian banking history, ANZ Ltd merged with the English, Scottish and Australian Bank Limited to form Australia and New Zealand Banking Group Limited – the modern ANZ. 1958 ANZ adopted a new electronic bookkeeping machine that revolutionised ledger-posting procedures. 1961 Mobile branches in vans visited factories and workplaces bringing banking to staff. 1965 ANZ’s first computer – EMANZA (Electronic Method of ANZ Accounting) – was installed at 177 Toorak Road, South Yarra. 2010 ANZ launched a free mobile banking application for the iPhone called ANZ goMoney. ANZ was the first bank in Australia to offer customers a mobile-to mobile payment application. 1951 The Union Bank of Australia merged with the Bank of Australasia to form the Australia and New Zealand Bank Ltd (ANZ). 1835 Bank of Australasia was an Australian Bank in operation from 1835-1951. Headquartered in London and incorporated by Royal Charter in March 1834. 1837 The Union Bank of Australia was an Australian Bank in operation from 1837-1 9 51. Was established in London in October 1837. TENACIOUS OF PURPOSE “The values forged in this merger 70 years ago are still part of the fabric of who we are today. We are still a bank that wants to back people with a vision for a better life.” Shayne Elliott | Chief Executive Officer 70 years of ANZ 186 years old and 70 years as ANZ

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